Privacy Policy

1. Introduction

SEVN Works Pty Ltd ("SEVN Works," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Snap2Story, MotoGPT, and our corporate website.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Photos and images uploaded to our services (e.g., Snap2Story)
• Communications with us (support requests, feedback)

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (device type, operating system, browser type)
• IP address and general location information
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Product-Specific Data

Snap2Story: Photos you upload for story creation, customization preferences, and order history.

MotoGPT: Racing telemetry data, lap times, vehicle settings, and performance metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. AI and Data Processing

Our services utilize artificial intelligence and machine learning technologies:

• Snap2Story: We use AI to generate personalized illustrations and stories based on uploaded photos. Photos are processed securely and are not used to train general AI models without explicit consent.
• MotoGPT: We analyze telemetry data using AI to provide coaching insights. Your data may be used in aggregate, anonymized form to improve our algorithms.

We are committed to responsible AI practices and transparency in how your data is processed.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our services (hosting, payment processing, analytics)
• Business Partners: With your consent, for specific collaborations or offers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure with reputable providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@sevnworks.com.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze traffic and usage patterns
• Deliver personalized content and ads

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

10. Children's Privacy

Our services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

For Snap2Story, while the product creates content for children, the service is intended for use by parents or guardians who are responsible for providing any necessary consent.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: